Fluidlife

Privacy Policy

We are committed to protecting your personal information and ensuring transparency in our data practices.

Objective, scope and applicability

  • Fluidlife respects individual privacy and is committed to protecting personal information.
  • This Privacy Policy describes how we collect, use, disclose, and transfer personal information through our platforms (website and mobile applications).
  • By accessing and using our platform, you consent to the collection and use of information as described in this policy.

Information collection

Types of information collected

  • Personal name, email, postal address, phone number
  • Date of birth, language preference, location
  • Shipping information and IP addresses
  • Financial information (processed by our payment partners; we never store card details)
  • Interests and preferences

Collection methods

  • Direct submission on our platform
  • Automatic collection via cookies and similar technologies
  • Information from third-party sources
  • Social media interactions

Purpose of information collection

  • We collect and use personal information to:
  • Verify your identity
  • Fulfil product purchases and process orders
  • Communicate with customers
  • Run marketing and promotional activities (with consent)
  • Improve our service
  • Comply with legal obligations

Information sharing

  • We share personal information only with:
  • Authorised affiliates and service providers (payment, logistics, communications)
  • Third parties when you give explicit consent
  • Authorities, in response to legal requirements or court orders

Your rights under the DPDP Act, 2023

  • You have the right to:
  • Access and update your personal information
  • Opt out of marketing communications
  • Withdraw consent at any time
  • Request erasure of your data (subject to lawful retention for accounting, tax, and order records)
  • Export your data — available from your account dashboard

Contact

For privacy concerns or queries, contact our grievance officer:

Fluidlife
India